Go to our online Store and place an order or go to our Partners page and find the closest reseller. We would love to take your order. We will either deliver it to you by courier or if there is a Spreedbox reseller in your territory, the reseller will arrange to have it deliver to you. We strongly encourage dealing with our resellers as they will be able to provide you with support better than we can.
The Spreedbox provides a SSH server which can be used to access the Spreedbox and do things like upgrading the Spreedbox software. If you are using PuTTY (www.putty.org), then you can key in the hostname or IP address, and use SSH port 22 to connect to your Spreedbox. The default SSH user is name is spreedbox with password spreedbox.
Using PuTTY or equivalent, login to Spreedbox and type the following:~$ ssh spreedbox@spreedbox
This updates the software catalog and then applies all available upgrades. During upgrade you might be prompted to review configuration changes. If unsure and if you did not change configuration files directly, always pick the default answer.
The Spreedbox is used to initiate meetings and file exchange sessions, and to maintain the sessions. It does not require a fast internet connection for that.
The Spreedbox uses P2P technology, so the participants of a video meeting will need a reasonable Internet connection. So what is reasonable? It depends on a number of factors: the resolution, the number of participants and the size of the files that are exchanged. We use H.265 HEVC (High Efficient Video Coding) which is very efficient, as much as double the compression ratio of traditional H.264 that is used in many of the current generation of video conferencing products.
If you are communicating from within your LAN/WLAN, you will not require a static IP address. For the Spreedbox to be reachable from the Internet, a public hostname is required. If you have a static IP address, you can register a domain and have it point to your IP. Otherwise, a dynamic DNS provider can be used to register a subdomain that gets updated to resolve to the currently active IP. There are many DNS service providers that will provide you with a static IP address. Further information can be found at https://github.com/spreedbox/spreedbox/wiki/Connect-from-the-Internet.
You can access the Spreedbox from the Internet using a hostname you have registered with a DNS provider. If you use the Spreedbox automatically generated SSL certificate, your browser will show a security warning as the SSL certificate is not valid for the new hostname you have just added. You can accept the certificate warning and continue. As a next step, you can generate a Let's Encrypt certificate to get a fully valid SSL certificate for your Spreedbox for free.
For security reasons, the Spreedbox allows only requests from "trusted" domains. Internal hostnames are trusted automatically, all external hostname(s) must be added to the
/etc/owncloud/additional_trusted_domains.conf file. Enter one hostname per line, all blank lines and lines starting with # are ignored. Run
spreedbox-update-trusted-domains every time after you have changed and saved the
We have an app for iOS. We are still working on an app for Android and desktop. You can use a browser that supports WebRTC.
The Spreedbox uses WebRTC for communication. The browsers that support WebRTC include Chrome, Iridium, Opera and Firefox. Microsoft IE, Edge and Safari currently do not support WebRTC.
By default, when you login, you will be in the "main" room. The names for meeting rooms are case sensitive. So the rooms "Spreedbox" and "spreedbox" are different. If you are sure you are in the right meeting room, please wait for the other participants to enter the room.
You can go to https://www.ssllabs.com/ssltest/ and run the test.
The first 12 months of support and maintenance is included in the purchase price. You will need to register your purchase with us. Please go to Support and register your Spreedbox. Support and maintenance will entitle you to contact us with your questions plus you will be entitled to upgrades as well as repair or replacement of your device should there be a fault. The warranty does not cover misuse of the Spreedbox.
We will continue to improve Spreedbox and there will be additional features that you will receive if you are on support and maintenance.
It is included in your support and maintenance.
Please refer to "How do I upgrade the Spreedbox software?"
If you lose the software for your Spreedbox account, you can get a new password. However, you will need to have supply your email address when setting up the Spreedbox account. Otherwise, you can get the administrator of the Spreedbox to reset it manually.
Spreedbox is based on Ubuntu Linux. If you lose your password to Ubuntu, you will need to reset the system. Please go to https://github.com/spreedbox/spreedbox/wiki/Getting-Started for more information.
You can order Spreedbox through our online Store.
You should contact the organization that supplied you with Spreedbox for the first line of support. You can check our FAQ. Failing which, please contact us on email@example.com.
Yes, you can. Contact the organization that supplied you the Spreedbox.
No. However, at least one of the participants in the session will need an account on a Spreedbox with the ability to invite participants.
You can have as many user accounts set up on Spreedbox as you want. However, at any one time, we recommend that there are no more than 10 meeting rooms and 6 participants (users) per room for video meetings.
It really depends on the total number of participants and the bandwidth of the participants. We recommend no more than 10 meetings rooms at any one time.
It is like a telephone conversation. If there is already a conversation going, you will need to be invited into the conversation to participate. This is also a security feature.
We use P2P technology. So if there are 3 participants, say A,B and C, participant A will be sending and receiving data from B and C. So the more participants, the more data is being received and transmitted. So the computing resources and bandwidth of every participant plays a role in the quality of the call.
You can synchronise your data with another device. For example, you may install the Nextcloud desktop application on your local computer. This will save a copy of all the data on the local computer. It is also good practice to backup your data.
There is no backdoor in Spreedbox. It is our philosophy to be transparent in the design of the hardware and the software It is open source and available for review by the community.
Spreed.ME and Spreedbox share a common heritage as an open source WebRTC based communication platform with video conferencing and messaging. Both were developed by the same community. Spreed.Me is offered as a hosted service. Spreedbox is the equivalent of Spreed.ME with Nextcloud preloaded on a self-hosted server/appliance. With Spreedbox there is the ability for customization and integration with external devices.